Warranty
Each of our games includes the high-quality cotton bag with printed playing field – a well thought-out 2-in-1 concept that cleverly combines gaming fun and storage.
We stand up for the quality of our products. That’s why we grant a generous 2-year warranty on each cotton bag.
Note: The warranty refers to the cotton bag with the playing field. The return of the original bag is required for the use of the warranty.
Free Exchange
In the case of material or manufacturing defects, we will gladly replace your product free of charge — no discussion, no hidden fees.
Fast Processing
Our warranty process is designed to be simple and efficient — no complicated procedures and no long waiting times.
Direct Exchange
Simply send us the defective product and receive a replacement quickly. Service can be that straightforward.